Account
Track an order
Order numbers start with MR and are on your confirmation email. No account needed.
We also send WhatsApp updates when an order is dispatched and again on the morning it arrives, so there is usually nothing to look up.
Cannot find the number? WhatsApp +971 50 555 0180 and we will find it from your mobile.
Example
What you will see
11 Aug
Order placed
Gold rate locked at AED 402.25/g. Payment taken.
12 Aug
At the bench
Sized to 17cm, final polish, hallmark checked.
12 Aug
Dispatched
Insured courier, signature and Emirates ID required.
13 Aug
Out for delivery
Arriving between 09:00 and 13:00 GST.
Sabkha tennis bracelet
18K · 8.1G · Lab diamond 3.00ct · 17cm
AED 6,420.00
OrderMR-88214
Placed11 Aug 2026
Rate lockedAED 402.25/g
Total paidAED 6,419.73
Certificate IGI-2214-88 ships with the order.